Gezocht: leverancier communicatiesystemen

The aim of this tender is to ensure that the Netherlands gains a better understanding of the protection situation of Syrian refugees in Turkey and Lebanon, including return dynamics, through direct safe communication, through technology that ensures a wide reach and swift and easily accessible communication, such as mobile technology, with refugees and their host communities.

Several core competencies are required in executing this project:
1. Experience in designing a platform used for reciprocal communication and data-collection;
2. Experience in data collection with every phase (identification of representative research population, creation of data collection methods and tools, approaching the research population and collecting data itself) of large-scale qualitative research projects, from the development of the questionnaires to data protection, and with at least 500 respondents in hard-to-reach populations;
3. Knowledge of (the population in) the displacement context in the Middle East and North Africa, where the intended population is both hard-to-reach and vulnerable, while residing in a very sensitive political environment;
4. Experience in analyzing large data sets and producing easily understandable analytics and publications. Specifically experienced in real-time data publishing, graphic design and for diverse actors, such as governments and respondents;
5. Experience in conduction policy dialogue on the researched topics, in terms of both public and private meetings with key stakeholders including government officials and (international) NGOs, on matters related to refugee protection;
6. Experience in engaging with target populations through a two-way process and implementing an AGD approach in the identification of representatives of the populations that participate in their research; 7. Contractor is conflict sensitive and endorses the do-no-harm principle.

Via this tender process we are seeking to conclude an agreement with one contractor for 3 years. The intention is for the agreement to take effect on 15 July 2022.

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